For any modern business, mobile apps are an essential tool. It doesn’t matter if you have a CRM for enterprises or a platform for consumers — you regularly need to check website status, and your programs must always function properly. Ensuring they have superior performance, stability, and responsiveness should be prioritized in every design and management decision you make. Here is a quick guide outlining critical metrics that benefit users and businesses.
The complexity of mobile apps monitoring
Before you analyze the metrics, you must understand numerous factors that your typical web-based application will only encounter. Why does your app crash in China but run smoothly throughout the US? How do performance levels vary between operating systems versions? What is the Valorant server status or the status of another platform? What is the correlation between carrier latency and transaction conversions on a shopping app?
With millions of questions available, these inquiries can be answered after you have released an app into its environment. Some aspects of performance are beyond your domain, including devices, operating systems, and networks. The complexity only grows as your application progresses and connects to cloud services such as social networks, analytic tools, and ad platforms. Even if you are developing a B2E (business-to-employee) app internally, chances are that it will still need proprietary ERP systems accessed through the web.
Two metrics to track
Through research and analysis, there have been two leading metrics that stand out when it comes to evaluating the performance of a mobile app:
- Uptime. It must exceed 99% to succeed.
- Responsiveness. Furthermore, to keep customers satisfied, your app’s service calls must have a latency of less than one second.
Decrease downtime
Imagine this: never worry again about your mobile app crashing or failing due to cloud service errors. That’s the power of monitoring platforms, which allow checking issues anytime. Integrating it with analytics tools will enable you to set off alarms whenever any metric monitored by your work device varies from what you’ve programmed – allowing for more precise control over your DevOps infrastructure and its related apps.
So, mobile app monitoring is essential for any digital business. It allows you to track and measure user engagement, usage patterns, performance issues, and more. Using the right metrics to scan your programs, you can make informed conclusions that will help improve customer experience and increase revenue.
Understanding how users interact with your app also helps inform product development strategies so that future releases are even better than before. With this knowledge in hand, you’ll be able to ensure a positive user experience while increasing ROI from your mobile application investments. So start tracking today – it could mean the difference between success and failure.